Start with an enquiry
Share the participant's goals, location, preferred support setting and availability.
Support enquiry
Talk about the support you need.
Get in touch about one-to-one disability support in Torquay and the Surf Coast, or remote support by video or phone. It helps to share the participant's goals, location, preferred setting, availability and the kind of practical support they are seeking.
Contact details
Support enquiries
Email or call to discuss whether local or remote support may be a suitable fit.
Phone
0485 708 895
Business
ABN 43 665 939 515
Before getting started
What to include in an enquiry.
- The participant's location and whether support is preferred in person or remotely.
- The goals, routines or activities they would like support with.
- Preferred days, times and frequency.
- Communication preferences, accessibility needs and relevant safety information.
- The participant's plan management type and any support coordinator or plan manager involvement.
Remote support suitability
Remote support requires a private setting, a suitable device and connection, and the ability to engage safely without in-person assistance. Suitability is discussed before support begins.
Service areas
Local in Torquay. Remote across Australia.
In-person support is focused on Torquay and nearby Surf Coast communities. Travel and availability are confirmed during the enquiry process.
Remote support may be available across Australia for tasks that can be delivered safely and effectively by video or phone.
Discuss suitability
Clarify scope, safety, funding fit, communication preferences and whether the available support matches the participant's needs.
Agree on practical next steps
If the service is a good fit, agree on the support setting, schedule, goals and communication arrangements.