Planning and routines
Build a realistic plan for the day or week, prepare for appointments and create repeatable steps for everyday tasks.
Remote NDIS support across Australia
Structured support by video or phone.
Remote support provides a calm, consistent space to plan, practise skills, prepare for activities, review progress and follow through on agreed goals—without needing to live near Torquay.
What remote support can do
Practical work between the big moments.
Remote sessions focus on activities that can be completed safely and effectively without in-person assistance.
Skill practice
Practise communication, decision-making, time management, organisation and other skills using real upcoming situations.
Goal follow-through
Break a goal into manageable actions, review progress and decide on the next useful step.
Preparation and reflection
Prepare for a challenging activity, use agreed strategies and review afterwards to identify what helped.
Using existing strategies
Apply recommendations from the participant's allied health or support team to routines and tasks between appointments.
Consistent check-ins
Maintain momentum through structured sessions at an agreed frequency, with clear goals for each conversation.
Who it may suit
Remote support needs to be safe, accessible and useful.
Remote support may suit participants who can engage by video or phone, have access to a private setting and want structured help with planning, routines, skill-building or follow-through.
A participant may choose remote support because of location, transport barriers, scheduling, preference or the value of practising skills in their own environment. The setting should still support privacy, communication and safe participation.
Suitability is discussed before services begin and can be reviewed if needs change.
Important boundaries
Remote support cannot provide:
- Personal care or physical assistance
- Transport or in-person community access
- Emergency response or crisis support
- Psychology, counselling or therapy
- Assessment, diagnosis or treatment
- Behaviour support plan writing
A typical remote session
Focused, practical and connected to real goals.
Each session has a clear purpose. The participant and support worker identify the priority, work through it together and finish with an agreed next step.
Where the participant consents, support can align with strategies or goals developed with their support coordinator, allied health professionals or broader support team.
Check in
Identify what has happened since the last session and what needs attention now.
Work on one priority
Plan, practise, prepare or review a specific routine, activity or goal.
Choose the next step
Agree on a realistic action and how progress will be reviewed.
Could remote support be a useful fit?
Share the participant's goals, location, communication preferences, plan management type and the kind of support they are seeking. Suitability and funding fit can then be discussed clearly.